Bummer, headphone jack only working for one side

Discussion in 'Support & Bug Reporting' started by Ziggybumwah, Apr 14, 2017.

  1. Ziggybumwah

    Ziggybumwah Well-Known Member

    Joined:
    Dec 20, 2016
    Messages:
    115
    Likes Received:
    61
    Trophy Points:
    28
    Location:
    Central NY
    So, off to the in-laws for Easter, and one of the great things about the Amplifire is I can grab it, a guitar, cord and headphones so I can keep playing while on trips. And whadaya know, the headphone jack is only working for the left ear. I can slightly move it and get the right ear back but would have to keep a load on it to play like that. I'm toying around with taking it apart and checking the solder joints while here (keeps me busy) but am not sure if there are hidden screws under the bottom foam pad I'd need to get to. Decisions decisions.....
     
  2. dubiousMe

    dubiousMe Well-Known Member

    Joined:
    Jan 2, 2017
    Messages:
    106
    Likes Received:
    38
    Trophy Points:
    28
    Have you tried using a different headphone?
    Are you using a kind of plug converter (say, 3.5mm to TRS)?

    I had the same issue with my hd500x while using a plug converter. The headphones worked with other devices. Problem solved when I used a different pair on my hd500x.
     
  3. Ziggybumwah

    Ziggybumwah Well-Known Member

    Joined:
    Dec 20, 2016
    Messages:
    115
    Likes Received:
    61
    Trophy Points:
    28
    Location:
    Central NY
    the headphones work fine plugged into my phone, just not the AA3. no plug converter. I'm pretty sure its the connector on the amplifire but will head down to the basement and double check..
     
  4. Chris O

    Chris O New Member

    Joined:
    Jun 16, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Any resolution on this? I had one for a hot minute, didn't bond with it and sold it. Buyer contacted me three weeks after receipt to say the headphone jack wasn't working. Same kind of issue - poor/no sound.
     
  5. Ziggybumwah

    Ziggybumwah Well-Known Member

    Joined:
    Dec 20, 2016
    Messages:
    115
    Likes Received:
    61
    Trophy Points:
    28
    Location:
    Central NY
    It's an 1/8 stereo pcb board mount (solder) Jack. I tried replacing it with a new one but no luck. Switched to a helix lt, have the amplifire still but not using it
     
  6. Jace Nuzback

    Jace Nuzback Senior Member

    Joined:
    Apr 9, 2017
    Messages:
    1,087
    Likes Received:
    734
    Trophy Points:
    113
    Occupation:
    Product Specialist Atomic Amps
    Home Page:
    It seems obvious, so maybe you guys tried this first, but I didn't see anyone mention trying to clean the headphone jack with some contact cleaner like DeoxIT. Did you?
     
  7. mollydyer

    mollydyer Senior Member

    Joined:
    May 29, 2017
    Messages:
    345
    Likes Received:
    165
    Trophy Points:
    43
    Before you took the AA3 apart, and then decided to spend another grand on a Helix, can we at least assume you tried a different set of headphones?
     
  8. Ziggybumwah

    Ziggybumwah Well-Known Member

    Joined:
    Dec 20, 2016
    Messages:
    115
    Likes Received:
    61
    Trophy Points:
    28
    Location:
    Central NY
    Late reply, but yes tried 3 pair. The 1/8” connector in the amplifire is board mounted, meaning it is secured only through its solder joints (and not bolted ridgidly to the housing like its larger1/4” brethren). Once apart I could see the solder joint had failed

    And the grand spent on the helix for me was well spent. Haven’t looked back.
     

Share This Page

Share