Failed Backup

Discussion in 'Discussion' started by Anycaster, May 29, 2020.

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  1. Anycaster

    Anycaster Member

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    My backup failed with the message "cabinet not found". There was no other info such as, 1) the name of the cabinet that was was not found, 2) what program was referencing the cabinet, 3) whether or not that program was simply skipped and the backup completed, or if nothing was backed-up at all.
    Thank you to anyone for some info as to how I might start figuring this out, Mark
     
  2. Jace Nuzback

    Jace Nuzback Senior Member

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    Mark,
    Restart your computer, power cycle your unit, try the backup procedure again.
    let me know your results.
    Jace
     
  3. Anycaster

    Anycaster Member

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    Hi Jace, thanks for your response. I was finally able to get around to trying the backup again. The computer had been rebooted, the AA12 was power cycled, and the backup gave me the same results as described before. The error message said - "An error occurred. Could not get cabinet data". Also, there was no backup file created.

    I have downloaded a few 3rd party IR's, that I might be using in some of my AA12 programs. I kept these 3rd part IR's in a separate folder from the AA12's original factory IR's. The AA12 did not have a problem finding the IR, using it, and saving it with the program. Does the backup software expect all the IR's being used, to be in the same folder, i.e. the default folder with the factory IR's?

    I tried to attached a screenshot so you can see exactly what the Amplifier editor is displaying, but the .pgn file was too large to upload with this post, and the compression software that came with macOS High Sierra 10.13.6 could not compress the pgn file.

    Thanks for you help, Mark
     
  4. Jace Nuzback

    Jace Nuzback Senior Member

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    Is everything else working normally?
    Can you import and export presets with no issue?
    Just the backup procedure is not working?
    If you're saving your backup file to an external drive,
    try saving it to your internal C drive.
    Also, try a different USB cable.
    Cheers,
    Jace
     
  5. Quadfire

    Quadfire Well-Known Member

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    Seems like the backup is very sensitive to timing and anything which slows it down makes it likely to fail when backing up the cabs.

    Annecdotally, I started seeing this error more often when I added a few more user cabs. Not sure if this is true or not....

    The editor's use of USB is not robust (and perhaps should include retries and flow control). I also often (more recently) get into a situation where the editor says "There was an error", and I have to restart the editor.
     
  6. Anycaster

    Anycaster Member

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    Hey Jace and Quadfire, thanks for your responses. I was able to export and import individual programs. As of right now I've only got about 12-15 programs that I'm worried about losing, so I'm saving those as exports. I have several IR's that are being used by programs, but don't show up in any of the dropdown lists when selecting an IR for a program on the 'Cabinet' page of the editor, and I can't any find these IR's on my internal hard drive. I am not storing anything on external drives. At some point I will analyze this situation a little more, but for right now I will just backup my critical programs by exporting.

    I'd also like to mention that I'm trying to use the harmonizer but it's giving me a lot of noise (sounds like digital noise), and I'm not seeing any indication of clipping. I'm trying to use it for the song "More Than a Feeling" by Boston. So the amp is overdriven and there's also a Boost in the program. I've noticed the boost controls in general, seem to all have some degree of digital noise when 2 or more strings are played simultaneously, single strings don't generate any noise, and this is with no harmonizer being used. As soon as I add the harmonizer the digital noise increases so much as to render the program unusable. Any thoughts on this. Are any of these noise problems known issues.

    As always thanks for your time and comments,
    Mark
     
  7. Jace Nuzback

    Jace Nuzback Senior Member

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    When you click on the CAB block and then click on the little window that shows
    the CAB IR being used for the preset, a drop down list will appear giving you many
    options for ways to import a different CAB IR. One of them is FROM FILE.
    This allows you to import a CAB IR from your computer directly in to the preset.
    If you load a CAB IR this way, the ONLY way to use that same CAB IR in a different preset
    is to go through the same procedure but select FROM PRESET. Then you select the preset
    that has the CAB IR you want to use.
    So if you load a CAB IR directly in to a preset or you load a 3rd party preset that includes a
    3rd party IR, the scenario I've described above is the only way to access those IRs.
    If you go to the CABINETS tab of the editor, this is where you can load 32 of your favorite CAB IR files
    from your computer. Then you can easily access them for all presets and easily back them up with all of your
    other device settings when you make a BACKUP file.

    As to the Pitch Shifter, it was really conceived for adding two harmony notes to your lead lines.
    Drop tunings work fairly well for distorted metal riffs, but using clean chords you will hear those artifacts.
     

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