Happy Holidays! New Firmware!!!

Discussion in 'Discussion' started by Atomic Amps, Dec 24, 2016.

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  1. lespauled

    lespauled Well-Known Member

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    A modeler is a lot different than a guitar or a tube amp. Actually my pedals do get updates when something is found to make it work better. With that said, a modeler firmware NEEDS to be updated to give new or better functionality. For example, modeling a new amp, even once every year, would stop most of this banter. Giving something via software goes a long way to making your client base feel like they are getting something, and the company cares. Leaving firmware in a beta state for almost a year (if not more than a year at this point) shows that they no longer will be updating the product.

    Is the AA a great unit? Yes. Are there some problems with it? Yes. If you are one who just turns it on, and uses one patch, you'll never be affected by it. But, if you are one that runs into these problems, it's a huge deal.

    I've mentioned that there is a distinct difference between a modeler and a profiler. A profiler is basically future-proof. The modeler needs the firmware updated to give new amps, etc. They might not OWE YOU anything, but it's in their best interest to keep their existing clientele happy. Word of mouth goes a long way in business, both good and bad.
     
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  2. Leperclown

    Leperclown Well-Known Member

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    Part of the value proposition of me buying an Amplifire was THEIR PROMISE of regular updates. In my thinking, Atomic does owe its customers updates.
     
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  3. DreamTheaterRules

    DreamTheaterRules Well-Known Member

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    So you said " :rolleyes: Good job guys, you really care about your customers!" I am not a troll nor do I live under a rock. And sorry, what other manufacturers are doing doesn't entitle you to expect free upgrades. Maybe if you spend $2500 for an Axe you SHOULD expect that. My point is very simple. You buy device because it's worth what you paid or else you don't buy it because it isn't. Anything they give you after that, other than bug fixes, is a BONUS. You are not entitled to it. If you bought it because of expected upgrades, YOU made a mistake, not them.

    I saw the Line 6 forum completely ruined years ago buy people whining non-stop about firmware updates. Then one would come out and the same guys would be all gushy happy OR whining more because they didn't get the models or changes they wanted. After a while, it just completely ruined the forum.

    I wasn't trying to be a jerk. But the rolleyes and the remark about them not caring for their customers was way more troll than saying you aren't due free upgrades is. Pretty common knowledge that this is a very small company, and, that they had not only a major product release recently, but one that was delayed months and required a change in production, due to a modification that people requested so much that they made the change prior to bringing it to market. They did that to the huge chorus of complaints about the product delay, but the end product was much better for everyone because of it.

    I don't have a problem with "I wish it had this" or "i wish they'd redo the Mark IV because it doesn't sound like my real one." Just don't think it's cool to complain about not getting more than what you bought and saying they don't care about their customers because they haven't given you a free upgrade in the time you desired it.
     
  4. Andrei

    Andrei Well-Known Member

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    Yeah, it is not up to you to decide what should customers expect at specific price points. And they say on the main page that it will benefit from future updates. And yeah, compared to their competitors they care less about their customers.
    Also, believe me, you are not the first dude with this type of mentality on this forum. You are probably in the honeymoon with this device and trust me that you, like others before, will see the reality in little time.
     
    Last edited: Nov 30, 2017
  5. lespauled

    lespauled Well-Known Member

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    From the AA page:

    EXPANDING ALL THE TIME

    We are constantly expanding the capabilities of AmpliFire – check back often!
     
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  6. NelsonP

    NelsonP Senior Member

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    I've said this before, but honestly I don't know what all the fuss is about. I am as happy with my Amplifire as I was on the day I bought it.
    Sure, there is always something that can be tweaked or improved and I think it's safe to assume that Atomic are working on updates.
    But there is a limit to what we can reasonably expect for no additional charge, from a relatively small company with limited resources.

    It's the nail biting impatience of some of these posts that I find quite enervating. Seriously, if it bothers you that much, then sell your Amplifire and get something else that does provide regular updates. Life's too short.

    PS This debate is possibly all my fault as it was me that accidentally bumped this thread back in June. Sorry!
     
    Last edited: Dec 1, 2017
  7. UXCow

    UXCow Active Member

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    One thing that I've had to use it for lately has been bass, and...frankly the unit is lacking considerably to me. Sure, the Bassman model actually sounds like a bassman to me (considering I have owned/played one with guitar and bass for a very long time), but sometimes I want a little different sound. An EQ goes a long way; I get that, but a lack of other models and speaker cabs (unless I buy 3rd party) kind of stems growth for me, as I'd like to reach beyond the typical Bassman sound without spending hours tweaking options, EQs, and the like. In its current state, the Amplfire seems clearly designed more for guitar, and I feel it excels at that. The models sound great, and respond surprisingly well to my ears. In that regard I have no complaint.

    I know the fire-box was being worked on, and that is the current hot ticket item, so that could have prevented more regular updates. Businesses move in a very strange way; sometimes it's months (or years) with seeming stagnation and then sudden changes and massive growth. I think this is similar, and at least hope that more models (particularly bass-oriented) come out.

    Maybe a this thread's 1 year anniversary a new firmware will be out.
     
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  8. Madmax

    Madmax Well-Known Member

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    Ooooh, now your speculation will most certainly start a rumor! ;-)

    +1 on a bass amp, that would be awesome. Especially since there was a quick poll on Atomic’s facebook page over a year ago about possible bass amps, IIRC...

    Anyway, I also love my AA3 as is and if nothing changes, I’d be just fine with that. But I will say that I didn’t invest in it until certain changes were made to the original firmware that made the foot switch functions more powerful (mainly preset scrolling up/down). Which means I can understand if some people feel that the unit would be just right for the with just a few changes.

    Well, here’s hoping we get another Christmas present from Atomic/Studio Devil this year!!! :D
     
  9. Andrei

    Andrei Well-Known Member

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    https://www.thegearpage.net/board/index.php?threads/new-firmware-release-for.851478/

    Atomic Amplifire has no presence in that list.

    Helix just got a new firmware ( after 2 substantial updates this year), Fender GT got some of them, Headrush got some, Boss GT1 and Katana got some, Boss MS3 (got like 3 in a few months), Kemper got one recently and let's not mention Fractal which is on another level.

    Even Zoom G3, years later after its release, still gets updated more often than this device.
     
    Last edited: Dec 4, 2017
  10. Wyatt McConnell

    Wyatt McConnell Senior Member

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    I assume you still own an AA3. If so...may I be so bold as to ask why? It's just gear. Sell it and move on to something that will make you happy. Or at least less angry.
     
  11. Andrei

    Andrei Well-Known Member

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    I am not angry man. I have an AA12 and, although I like the sound in itself, it's not cool that this company doesn't play by the same rules as the others and has not involvement in this community. So yes, I see what you mean and I could sell it and be done with it but I still have hope that it can become a lot more usable if they give it a little attention.
     
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  12. mollydyer

    mollydyer Senior Member

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    Dude, you gotta go back over your post history- cos you SOUND like a really angry guy.

    That said, this post- it speaks volumes (pardon the pun, I'm levelling my aa12). I get what you're at. There are a few things I'd like to see added/updated too.
     
  13. JiveTurkey

    JiveTurkey Well-Known Member

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    Remove this blurb off the website, fix the bugs people have reported and make the editor better. Problem solved.
     
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  14. UXCow

    UXCow Active Member

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    I came late to the AA game, so the functionality was already in place. After reading through the change logs, I can understand why waiting was good. Aside from that, there is little competition it seems, in the world of compact bass modelers. Really, the Zoom B3n is about the same size as the AA3, and has decent functionality, though the AA3 sounds better to my ear. Plus, the Zoom has no XLR out, which has not made many bass people happy (I just use a DI box after it). More bass models would round out the unit, I think, to a one-box-to-rule-them-all piece of gear. I'm not speaking of things like a Fly Rig or other analog bass pre; I like having a cabinet emulation on the output, too.

    Even if no changes come, I'll keep the AA3 around for guitar noise, or (at the absolute least) as an IR loader should I find something more flexible. WIth the recent black friday pricing on an Eleven Rack...that has me wondering.
     
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  15. Gtrbldr

    Gtrbldr Member

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    no idea how the pricing of the 11R is developing, but I had one and sold it after getting the AAF. The models in the 11R feel real (EQ wise, response), but lack detail compared to the AAF, even with the AAF as an IR loader. that being said: the ability to use IRs with the 11R is a huge step forward qualitywise for the unit.
     
  16. DreamTheaterRules

    DreamTheaterRules Well-Known Member

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    Seems simple to me. Atomic has a very small company that wanted to make the best device they could for the money. They just aren't big enough to please you. You need a big company with the resources of Line 6 or the prices of Fractal that can fund constant updates.

    Clearly, the only path that will make you happy is to sell the device and buy one from someone else. Someone with the size and resources to update constantly to make you feel you got your moneys worth. And clearly my advice to buy based on what is there now, and not on what may or may not happen in the future is just how I do things, and is not an idea that works for everyone. Good luck. Hope you get something that does everything you need. IF you were/are in the US I'd even say shoot me a price on the 12 because I've been thinking about one for a while now but haven't seen one used.
     
  17. Andrei

    Andrei Well-Known Member

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    You make a lot of unfounded assumptions there, mate ;)
     
  18. DreamTheaterRules

    DreamTheaterRules Well-Known Member

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    nah, just having fun. I've seen a million requests for firmware updates from owners of every digital device out there. I only responded because of the "don't care about their customers" and "I'm entitled to free updates" type posts. Not going to keep saying it, but Atomic is a very small company that just spent ALL their time on a new product. I'm not the complaint police though. Just a volunteer. :D It's all good. You're entitled to your opinion. I would like them to improve a couple things but I bought based on what was there and am very happy with the results.
     
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  19. facefirst

    facefirst Well-Known Member

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    The product is good. Atomic’s support sucks balls.
     
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  20. mikem68

    mikem68 Active Member

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    I like the amplifire. I have the aa12 and am very happy with it. I like it better than my kemper which I sold. i wish they would keep adding but, if they don't I will get myself an ax8 for my birthday in march and try it out because I do like new amps and features. I can then have my aa12 as a backup and I can also put my aa12 in the loop and have my cake and eat it too.
     
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